Terms of service

Brambles Terms & Conditions

Last Updated: 13.08.2026

General Website Terms

These Terms and Conditions govern your use of the Brambles website and any products or services purchased through it. By using our website, you agree to be bound by these terms. If you do not agree with them, please do not use our website.

We reserve the right to amend these Terms and Conditions from time to time. Any updates will be posted on this page.

1. Site Access

1.1

You may access most areas of the Brambles website without registering your details. Certain areas, services, or purchases may require customer registration.

1.2

We reserve the right to suspend, withdraw, or restrict access to all or part of our website at any time without notice.

2. Use of the Website

2.1

You may view, download, and print content from this website for your own personal, non-commercial use, provided that no content is modified without our prior written consent.

2.2

All content on this website, including text, images, graphics, logos, designs, and software, is protected by copyright and intellectual property laws and remains the property of Brambles or its licensors.

2.3

No material from this website may be reproduced, republished, distributed, or commercially exploited without prior written permission.

3. Website Availability

3.1

We make reasonable efforts to ensure that the website is available at all times. However, we do not guarantee uninterrupted access.

3.2

Access may occasionally be interrupted for maintenance, upgrades, repairs, technical difficulties, or circumstances beyond our control.

 

 

4. Visitor Conduct

4.1

With the exception of personal information covered by our Privacy Policy, any material submitted to the website may be treated as non-confidential and non-proprietary.

4.2

You must not post or transmit any material that:

  • Is unlawful, defamatory, threatening, abusive, discriminatory, or otherwise objectionable.
  • Infringes the rights of any third party.
  • Contains viruses, malware, corrupted files, or harmful code.
  • Breaches UK law or regulations.

4.3

We reserve the right to cooperate with law enforcement authorities where required to investigate unlawful activity.

5. Links to Third-Party Websites

5.1

Links to third-party websites are provided for convenience only. Brambles accepts no responsibility for the content, availability, or practices of external websites.

5.2

You may link to our website provided that:

  • The link is fair and legal.
  • It does not suggest endorsement by Brambles without permission.
  • It does not damage or take unfair advantage of our reputation.
  • The linking website complies with applicable UK law.

6. Product Information

6.1

We aim to ensure all product descriptions, specifications, nutritional information, prices, and availability details are accurate.

6.2

Errors may occasionally occur. We reserve the right to correct errors, update information, and cancel orders where inaccurate information has been published.

6.3

Images are for illustrative purposes only and actual products may vary slightly.

7. Orders and Payment

7.1

All orders are subject to acceptance and product availability.

7.2

An order confirmation email does not constitute acceptance of your order. Acceptance occurs when goods are dispatched.

7.3

Prices are shown in pounds sterling (£) and include VAT where applicable.

7.4

We reserve the right to refuse or cancel any order where fraud, misuse, or pricing errors are suspected.

8. Delivery

8.1

Delivery is available to locations specified on our Delivery Information page.

8.2

Delivery times are estimates only and may vary due to factors outside our control.

8.3

Risk in the products passes to you upon delivery.

8.4

Title to goods passes when full payment has been received.

9. Promotions and Discount Codes

9.1

Promotional codes may only be used in accordance with the terms stated at the time of issue.

9.2

Unless otherwise specified:

  • Only one promotional code may be used per order.
  • Promotional codes cannot be exchanged for cash.
  • Promotional codes may not be combined with other offers.

9.3

Brambles reserves the right to amend, suspend, or withdraw promotional offers at any time.

 

 

10. Competitions and Prize Draws

10.1

Entry into any Brambles competition or prize draw constitutes acceptance of the relevant competition terms and these Terms and Conditions.

10.2

Unless otherwise stated:

  • Entrants must be UK residents aged 18 or over.
  • Employees of Brambles and their immediate families are excluded.
  • No purchase is necessary to enter.

10.3

Winners may be required to allow their name and image to be used in promotional activity connected with the competition.

10.4

Prizes are non-transferable and no cash alternative will be offered unless required by law.

11. Intellectual Property

11.1

All trademarks, trade names, logos, product branding, graphics, and content displayed on the website remain the property of Brambles or its licensors.

11.2

Nothing on this website grants any licence or right to use intellectual property without our written permission.

12. Disclaimer

12.1

The website and all information contained within it are provided on an "as is" basis.

12.2

To the fullest extent permitted by law, Brambles excludes all warranties, representations, and conditions relating to the website and its content.

12.3

Nothing in these Terms excludes any statutory rights available to consumers under UK law.

 

 

 

 

13. Limitation of Liability

13.1

To the extent permitted by law, Brambles shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products.

13.2

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence.
  • Fraud or fraudulent misrepresentation.
  • Any liability that cannot be excluded under applicable law.

14. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which form part of these Terms and Conditions.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Company Information

Brambles

Brambles, Fold Hill Foods Ltd Old Leake, Boston Lincolnshire PE22 9RJ Email: info@bramblespaw.co.uk. Telephone: 0800 098 8057.